FREQUENTLY ASKED QUESTIONS

Yes, our team is generally available for urgent and emergency situations. We offer fast response times and same-day service for most jobs. Emergency drain and sewer issues, like backups, overflows, or major blockages are handled as quickly as possible, often within hours.

We handle clogged sinks, toilets, showers, main sewer lines, slow drains, backups, and more. Our technicians use professional-grade equipment, including hydro jetters and high-definition inspection cameras, to locate and eliminate any blockage.

Yes, we proudly serve homeowners, businesses, offices, and commercial properties with reliable, fast sewer and drain solutions in Albany, Schenectady, Troy, Rensselaer and surrounding areas.

Absolutely. Our technicians are highly trained, experienced, and equipped with modern tools to ensure every plumbing and drain job is completed safely, cleanly, and professionally.

We believe in straightforward, transparent pricing with no surprises. Our standard service rates are: Hydro Jetting: $299.99 + taxStandard Drain Cleaning (sinks, tubs, toilets): $259.99 + taxVideo Camera Inspection: $259.99 + tax If additional work is required beyond the standard service, our technicians will always diagnose the issue and discuss your options with you before proceeding.

Recurring clogs are usually caused by a deeper issue in your plumbing system. Common culprits include invasive tree roots in your sewer line, a buildup of fats, oils, and grease (FOG), or a collapsed or bellied pipe. If your drain keeps backing up after being cleared or you've previously had an issue, we typically recommend a video camera inspection to locate the exact cause. This guarantees our work and prevents you from future headaches.

Snaking uses a physical auger to punch a hole through a clog to restore water flow, which is great for minor or localized blockages. Hydro jetting uses highly pressurized water to scrub the entire inside of the pipe. This method completely clears grease, scale, and tree roots, effectively restoring the pipe to a like-new condition.

Generally, yes. However, our technicians always perform a video camera inspection prior to hydro jetting to assess the health and material of your pipes. If your pipes are too fragile or damaged, we will recommend a safer alternative to clear your lines.

Most standard drain cleaning jobs, such as clearing a clogged sink or toilet, take about 1 hour or less. More complex jobs, like main sewer line blockages that require hydro jetting and camera inspections, can take a few hours to resolve completely. We will always inform you prior to beginning any work what the scope and estimated timing will be for repair.

A sewer camera inspection involves sending a flexible, high-definition, waterproof camera into your plumbing lines to visually inspect the interior of your pipes. This allows us to see the exact location and nature of a clog, break, or root intrusion without any guesswork or digging.

You should schedule a camera inspection if you are experiencing frequent sewage backups, multiple slow drains at once, foul sewer odors in your home, or if you are purchasing a new home and want to ensure the underground sewer lines are fully intact.